Shipping policy
Thank you for shopping with Tijorée. We aim to provide a smooth and reliable shipping experience for all our customers.
Order Processing
* Orders are usually processed within 1–3 business days after confirmation.
* Orders placed on weekends or public holidays may be processed on the next working day.
* Once an order is dispatched, customers will receive tracking details via email or SMS.
Shipping Partner
We currently ship orders through trusted courier partners via Shiprocket to ensure safe and timely delivery across India.
Delivery Timeline
Estimated delivery timelines:
* Metro cities: 3–5 business days
* Other locations: 5–8 business days
Delivery timelines may vary depending on:
* Location accessibility
* Courier operations
* Weather or unforeseen circumstances
Shipping Charges
* Free shipping on orders above ₹1000
* Standard shipping charges apply on orders below ₹1000
Shipping charges, if applicable, will be displayed during checkout.
Tracking Orders
Once your order has been dispatched, tracking details will be shared with you. Customers are responsible for monitoring shipment updates provided by the courier partner.
Incorrect Address & Delivery Attempts
Customers are requested to provide accurate shipping details while placing orders.
Tijorée will not be responsible for:
* Incorrect shipping addresses
* Failed delivery attempts due to customer unavailability
* Delays caused by incorrect contact information
If an order is returned due to failed delivery attempts, re-shipping charges may apply.
Delays & Liability
While we work closely with our shipping partners, Tijorée is not responsible for delays caused by:
* Courier service disruptions
* Natural calamities
* Weather conditions
* Public holidays
* Unexpected logistical issues
Damaged Packages
If your package appears damaged during delivery:
* Please record a proper unboxing video
* Contact us within 24 hours of delivery
* Share clear proof of the issue for review
Without proper unboxing proof, claims may not be accepted.
Contact Us
For shipping-related support:
📧 tijoreeaccessory@gmail.com